Repair Service

For over 30 years the CDI Repair and Service Center has been providing quality torque tool repair and calibration services performed by highly trained technicians. CDI Torque Products is a premier torque wrench and torque calibration equipment manufacturer that has been ISO 9001 certified since 1998. Mechanical torque tools and electronic torque equipment are designed, built and serviced in our City of Industry, California facility. CDI’s mechanical and electronic torque tools are repaired and calibrated with N.I.S.T. (National Institute of Standards and Technology) traceable calibration equipment. CDI Torque Products meets or exceeds ASME and ISO standards. All of CDI’s primary torque wrench calibration equipment used in manufacturing and repair are calibrated on a monthly basis — that’s twelve times a year!!

In addition to repair and calibration services, CDI offers training in several areas. Technical training is available at our facility for any CDI manufactured torque calibration system. Training in mechanical and electronic torque wrench repair, torque theory, torque basics and safety training is also available.

All electronic torque checking, testing and calibration equipment sent to CDI for servicing is returned to factory standards and a certificate of calibration is provided at no extra cost. Rely on the CDI Repair and Service Center to do the job right the first time.

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CDI Warranty Policy

MECHANICAL AND ELECTRONIC TORQUE PRODUCTS FULL 12-MONTH WARRANTY

CDI TORQUE PRODUCTS WARRANTS TO THE ORIGINAL PURCHASER OF TORQUE PRODUCTS THAT THE COMPANY'S TORQUE PRODUCTS ARE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS. CDI TORQUE PRODUCTS will repair or replace torque products which fail to give satisfactory service due to defective workmanship or materials (excluding calibration) for 12 months from the date of original purchase. CDI TORQUE PRODUCTS warrants "initial, out of box calibration" of each new, unused torque product. Repair, replacement or recalibration shall be at the election and expense of CDI TORQUE PRODUCTS, and is your exclusive remedy in place of all other rights and remedies. Products must be returned with proof of purchase, freight prepaid, to a CDI TORQUE PRODUCTS repair center for warranty service.

CDI TORQUE PRODUCTS does not provide any warranty for products subjected to abnormal use. Abnormal use includes misuse, accident, modification, unreasonable use, neglect, lack of maintenance, or use after the tool is significantly worn.

"NO OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY, AND ALL SUCH WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED."

In no event shall Seller be liable to Buyer or anyone claiming through or against Buyer for any special, indirect or consequential damages (including, without limitation, lost profits, revenues, anticipated sales, business opportunities or goodwill; interruption of business; or loss of business information).

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Warranty Stations

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